Turnkey Revenue Enhancement Programs

  • Launch new products and services
  • Improve processes for collections, late fees, service call charges, and convenience fees
  • Audit sales orders and increase install charges
  • Improve seasonal customer programs and revenue yield
  • Increase commercial sales expectations and accelerate revenue growth

 

Operating Expense Reduction Programs

  • Analyze and benchmark true cost per call and truck roll costs
  • Improve call flow and agent utilization
  • Launch NPS surveys and improve customer satisfaction
  • Audit sales orders and reduce unnecessary commission expense
  • Reduce bad debt expense and property taxes

 

M&A Due Diligence and Asset Valuations

  • Subscriber base testing, profiling, and benchmarking and trending
  • Operational efficiency reviews
  • Process documentation
  • Strategic planning
  • Develop asset sales plans or acquisition targets
  • A/R review and churn and customer history reviews

 

Performance Benchmarking

  • Financial trend analysis and ARPU benchmarking
  • Customer base tracking
  • Call volume and trouble call trending and analysis
  • Launch and track customer satisfaction

 

Adrenaline Hosted Solutions

Use Adrenaline’s hosted solutions platform to develop a truly integrated management information system dashboard. Get weekly, monthly, quarterly results directly from the data. Manage your programs and initiatives without punishing your employees and exhausting valuable resources. Get timely, ongoing, uncensored, accurate data from Adrenaline’s hosted solution.